Evoluent Vertical Ergonomic Mouse 4 Right; VM4R
Contact Us
We're here and ready to help 24x7. There are lots of ways that you can get in touch, so choose what suits you.
Phone: 877-727-5558 (Toll-Free)
Email:
Sales: sales@sithealthier.com
Support: support@sithealthier.com
Corporate: corporate@sithealthier.com
We also offer live chat support on our website.
Frequently Asked Questions
QUESTIONS & ANSWERS
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Why Buy From Us
Evoluent Vertical Ergonomic Mouse 4 Right; VM4R
Comfortable and easy to use
The shape is thoughtfully sculpted for uncompromised comfort and easy-to-reach programmable buttons. No finger contortions are needed to operate the buttons.
Adjustable optical sensor
Pointer speed controls on the side allow convenient adjustment without even releasing your grip from the mouse.
Improved thumb rest
The thumb rest has been reshaped to provide even more comfort over earlier versions.
Pointer speed indicators
Top mounted LEDs show through the chrome thumb rest to indicate selected pointer speed including extra low (XL), low (LO), MD (medium), to high (HI).
Now two thumb buttons
A new bottom thumb button provides greatly extended functionality when used with the included driver.
Extended lip prevents rubbing
An extra wide lip along the bottom edge prevents the last finger from rubbing the desk.
Powerful and intuitive driver
Evoluent Mouse Manager for Windows provides extensive but easy to use functionality for 6 buttons through a simple and intuitive interface.
Never Ever Used a Saddle Chair?
The position for seating on a saddle chair varies from what you have experienced before. So initially, you may experience pains in the muscles in your haunches or the sacral vertebral bone. Don’t lose hope.
Your muscles will adjust to the new sitting habit!
Reduce your sitting time to between 45 minutes to one hour and relieve yourself for 10-15 minutes. Stand up and talk a walk around to increase circulation to your legs. After a two-week period of sitting for that length of time, you may want to extend the sitting duration. Please refrain from sitting for extended periods until you adapt to the new sitting style.
If the seat is too hard on your sitting bones, maybe it is too elevated for your comfort. In that case, the entire weight of your upper body is resting on the sacral bones. It is ideal to place your legs firmly on the ground while seated. This allows for the weight to be shared between your feet and sitting bones. Know that adjusting the chair too low may give your pelvis a backward tilt thus rounding your back into an undesirable posture. Sitting too forward may also make the chair feel too hard on you. Your haunches should be positioned just at the edge of the seat. This allows you to sit with your body tilted forward thus improving your sitting position.
The Correct Way to Sit on a Saddle Seat
Ideal Ways to get on and off your Saddle Chair
Standing beside the chair, raise one leg above the seat from the exterior to the opposite side of the chair and lower yourself into it. Standing up and moving your feet a bit forward is the right way to get off the chair .... Keep Reading
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. If your order has to be custom-built, it will ship anywhere from 7-14 days, depending on the manufacturer. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@sithealthier.com.
International (including Canada) Shipping:
- International (including Canadian) customers will be the importers of record and will be responsible for the payment of all customs duties, including any duties, taxes and levies imposed on imported goods.
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International (including Canadian) customers will be the importersods and Services Tax (“GST”), Provincial Sales Tax (“PST”) and Harmonized Sales Tax (“HST”) (the “Taxes”).
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The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees.
Returns:
General Return Policy
Due to the custom nature of the items we sell, most items on our site are non-returnable. Most of our products are subject to restocking fees between 15% and 40%. Some items may have specific return restrictions or may be subject to higher restocking fees. Select items may be eligible for return within 14 days of the delivery date. Items eligible for return must be in new, unused and unassembled condition and in their original, unopened, and pristine packaging.
Products that have been shipped and subsequently returned to us cannot be sold as new.
A Return Merchandise Authorization (RMA) number is required for all approved returns. Please contact us to request an RMA#.
Original shipping charges are not refundable, and customers are responsible for round-trip shipping costs for returned items. If free shipping was applied during purchase, the actual cost of outbound shipping will be subtracted from your refund.
Your item was carefully packaged to ensure it arrived in good condition. If you need to repackage an item for return, please ensure it is packed exactly as received to prevent damage in transit. Damage due to improper packaging is the customer’s responsibility.
Please note the following:
Change of Mind Return
We understand that sometimes a purchase may not work out as expected. While we do accept returns for change of mind, the item must meet the following conditions:
- The product must not be assembled.
- It must be in its original packaging and in new condition.
- Fees will apply.
We encourage customers to carefully review product details before purchasing. If you have any questions, feel free to contact us for assistance in choosing the right chair.
Common "change of mind" reasons include:
- Not as comfortable as expected
- Color doesn’t match expectations (The actual color of the product may vary from what is seen in images due to factors such as camera settings, lighting conditions, and the lens used, which can affect how colors are captured. Additionally, differences in screen calibration, brightness, and contrast settings on user devices may further alter how the color appears. The material and finish of the product, along with viewing angles and shadows, can also impact perception, making the color look slightly different in person.)
- Spouse/partner/colleague didn’t approve
- Found a better option elsewhere
- Didn't realize the adjustment period required
- Impulse purchase
- Prefer a different style/model
Medical Conditions Return
If you have a specific medical condition, we strongly recommend consulting your doctor before purchasing an ergonomic chair to ensure it meets your needs. It’s also advisable to reach out to us for detailed product information before making a decision.
Please note that once a chair has been assembled, it cannot be returned. Returns are only accepted for chairs that remain unassembled and in their original packaging. This policy is in place to maintain product integrity and ensure the best experience for our customers. Fees for assembly services are non-refundable.
Important exceptions:
We cannot accept returns on certain items, including:
- Items that have been assembled.
- Items that are damaged or missing parts.
- Items that have been used.
- Items that are dirty or soiled.
- Items with missing or damaged instructions or packaging.
- Items noted on our website and/or labelled on the package as non-returnable due to health and sanitary reasons, for example, personal items, mouth-inflatable products, items that are worn next to the skin.
- Special order and custom order items.
- Orders for more than one of the same item.
- Open box, demo, sale, clearance, and scratch-and-dent items.
- International orders and items shipped to freight forwarders.
- Chairs: Chairs that have been configured and built to your specifications are considered custom orders and are not returnable. However, there are some exceptions. Please check the product description for details. Chairs upholstered COM (Customer's Own Material) are not returnable.
- Desks: Desks usually ship via freight delivery. Desks with standard specifications are returnable under standard terms, however, freight can be very expensive and original packaging may not be in reusable condition. In addition, most desk manufacturers impose restocking fees for returns. Therefore, for practical purposes most buyers consider desks to be non-returnable.
Final determination of whether a product is in the unused, resalable condition is at the sole discretion of Sit Healthier. Items deemed non-returnable shall be charged a restocking fee or returned to the customer at their expense, at our discretion.
DEFECT & DAMAGES:
If your item(s) do arrive defective, please contact us within 14 days of the delivery date.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@sithealthier.com and we will process an insurance claim on your behalf.
Cancellations:
All orders cancelled within the 24 hours are subject to a 4% of the total price administration fee, whether or not your order has shipped. Cancellation is NOT allowed after 24 hours.
For any questions or clarification, please contact our customer service team at https://www.sithealthier.com/pages/contact-us.