Heavy-Duty 500lb Capacity with Elegant Design
Contact Us
We're here and ready to help 24x7. There are lots of ways that you can get in touch, so choose what suits you.
Phone: 877-727-5558 (Toll-Free)
Email:
Sales: sales@sithealthier.com
Support: support@sithealthier.com
Corporate: corporate@sithealthier.com
We also offer live chat support on our website.
Frequently Asked Questions
QUESTIONS & ANSWERS
Ask a Question-
what is the seat measurement for this stool...width and depth?
Hi Ben,
Width is 16" and Length is 16.5". -
What is the weight limit on this chair?
Hi Rhonda,
Thank you for your question. This chair holds about 250 pounds. If you need something which holds more than 250pounds, you could try the below chair which holds up to 300 pounds.
https://www.sithealthier.com/collections/saddle-chairs/products/sh-drll506-englishviolet-drll -
I am 6’ 3”, will this raise up high enough for me?
We will suggest to buy a tall cylinder please order them via this link
https://www.sithealthier.com/collections/replacement-cylinders -
Bought this saddle seat from you earlier this year. Can I add the chair back?
I am afraid not. We are truly sorry for the inconvenience.
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would you provide a top view of the seat? i'm 5'1" and i'm having trouble finding a seat that fits a shorter person. previous saddle stools i have purchased with similar seat dimensions as your chair, were too wide and hurt my hips after only a couple hours of sitting. looking for a saddle seat that narrows in the front a bit more so my legs aren't spread apart so much. hope that made sense.
Dear Atty,
Are you a petite person. If so this chair will not work you. Please let us know and we will direct you to the right direction. -
What is the range of height of the seat?
Hi There,
It goes from 22 to 30 inches. But you can also buy a different size cylinder.
Why Buy From Us
Saddle Stool: Heavy-Duty 500lb Capacity with Elegant Design
Elevate your workspace with our industrial-strength Adjustable Saddle Stool, engineered to support up to 500 pounds while delivering unmatched comfort and functionality. Whether you're in a busy salon, dental office, or home workspace, this robust saddle stool provides exceptional stability for users of all sizes.
Heavy-Duty Construction:
- Impressive 500lb Weight Capacity: Reinforced with a commercial-grade steel frame and strengthened connection points, this saddle stool confidently supports up to 500 pounds without compromising stability or performance.
- Industrial-Strength Base: The extra-wide 5-caster rolling base features reinforced welds and heavy-duty materials specifically designed for higher weight capacities, ensuring reliable support even with daily use.
- Pressure-Tested Hydraulics: The gas lift cylinder has been rigorously tested to maintain height adjustment functionality even under substantial weight, providing dependable performance for users of all sizes.
Enhanced Comfort Features:
- Reinforced Saddle Seat: The ergonomic saddle design features high-density foam with additional supportive layers to prevent compression, maintaining comfort even with heavier loads.
- Premium Black PU Leather: Durable and easy-to-clean upholstery that maintains its appearance and integrity even with consistent use by larger individuals.
- Forward-Tilting Capability: The innovative tilting mechanism is engineered with commercial-grade components to handle increased weight while still providing the ergonomic benefits of active sitting.
- Smooth Height Adjustment: Easily adjust from 22 to 28.25 inches with a responsive mechanism that functions flawlessly regardless of user weight.
This versatile saddle stool doesn't just accommodate higher weight capacities—it does so with the same elegant design and functionality you'd expect from premium seating. Its robust construction makes it ideal for professional settings like salons, medical offices, industrial workshops, and home use where reliability and strength are non-negotiable.
Invest in a saddle stool that combines heavyweight performance with sophisticated style—transforming your workspace while providing the confidence and comfort that comes with superior weight capacity.
Dimensions & Wеight:
- Seat height: Please see the chart below
- Seat width: 17” [approximately]
- Seat depth: 14.5” [approximately]
- Leg base width: 19”[approximately]
- Weight capacity: 500 LBs
- Note: All measurements are approximate.
| Gas Lift (Cylinder) | Body Height | Seat Height |
|---|---|---|
| Short | 4’9″ to 5’4″ | 19″ – 27″ (approx) |
| Medium | 4’11” to 6' | 22″ – 31″ (approx) |
| Tall | 6' and over | 25″ – 34″ (approx) |
|
Body height recommendations are approximate and vary with body proportion, the height of shoes, riding style, etc. |
Actual seat heights vary depending upon caster size, chair mechanism options, base style, etc. |
Warranty:
Standard 1 Year
|
Item Number: HY7020-NO-BACK-BLK-500LBS |
|
PLEASE NOTE: If you select all standard options, it will be shipped out within 1-2 business days. If you select custom options, it will be shipped out within 1-3 business days. |
Never Ever Used a Saddle Chair?
The position for seating on a saddle chair varies from what you have experienced before. So initially, you may experience pains in the muscles in your haunches or the sacral vertebral bone. Don’t lose hope.
Your muscles will adjust to the new sitting habit!
Reduce your sitting time to between 45 minutes to one hour and relieve yourself for 10-15 minutes. Stand up and talk a walk around to increase circulation to your legs. After a two-week period of sitting for that length of time, you may want to extend the sitting duration. Please refrain from sitting for extended periods until you adapt to the new sitting style.
If the seat is too hard on your sitting bones, maybe it is too elevated for your comfort. In that case, the entire weight of your upper body is resting on the sacral bones. It is ideal to place your legs firmly on the ground while seated. This allows for the weight to be shared between your feet and sitting bones. Know that adjusting the chair too low may give your pelvis a backward tilt thus rounding your back into an undesirable posture. Sitting too forward may also make the chair feel too hard on you. Your haunches should be positioned just at the edge of the seat. This allows you to sit with your body tilted forward thus improving your sitting position.
The Correct Way to Sit on a Saddle Seat
Ideal Ways to get on and off your Saddle Chair
Standing beside the chair, raise one leg above the seat from the exterior to the opposite side of the chair and lower yourself into it. Standing up and moving your feet a bit forward is the right way to get off the chair .... Keep Reading
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. If your order has to be custom-built, it will ship anywhere from 7-14 days, depending on the manufacturer. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@sithealthier.com.
International (including Canada) Shipping:
- International (including Canadian) customers will be the importers of record and will be responsible for the payment of all customs duties, including any duties, taxes and levies imposed on imported goods.
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International (including Canadian) customers will be the importersods and Services Tax (“GST”), Provincial Sales Tax (“PST”) and Harmonized Sales Tax (“HST”) (the “Taxes”).
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The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees.
Returns:
General Return Policy
Due to the custom nature of the items we sell, most items on our site are non-returnable. Most of our products are subject to restocking fees between 15% and 40%. Some items may have specific return restrictions or may be subject to higher restocking fees. Select items may be eligible for return within 14 days of the delivery date. Items eligible for return must be in new, unused and unassembled condition and in their original, unopened, and pristine packaging.
Products that have been shipped and subsequently returned to us cannot be sold as new.
A Return Merchandise Authorization (RMA) number is required for all approved returns. Please contact us to request an RMA#.
Original shipping charges are not refundable, and customers are responsible for round-trip shipping costs for returned items. If free shipping was applied during purchase, the actual cost of outbound shipping will be subtracted from your refund.
Your item was carefully packaged to ensure it arrived in good condition. If you need to repackage an item for return, please ensure it is packed exactly as received to prevent damage in transit. Damage due to improper packaging is the customer’s responsibility.
Please note the following:
Change of Mind Return
We understand that sometimes a purchase may not work out as expected. While we do accept returns for change of mind, the item must meet the following conditions:
- The product must not be assembled.
- It must be in its original packaging and in new condition.
- Fees will apply.
We encourage customers to carefully review product details before purchasing. If you have any questions, feel free to contact us for assistance in choosing the right chair.
Common "change of mind" reasons include:
- Not as comfortable as expected
- Color doesn’t match expectations (The actual color of the product may vary from what is seen in images due to factors such as camera settings, lighting conditions, and the lens used, which can affect how colors are captured. Additionally, differences in screen calibration, brightness, and contrast settings on user devices may further alter how the color appears. The material and finish of the product, along with viewing angles and shadows, can also impact perception, making the color look slightly different in person.)
- Spouse/partner/colleague didn’t approve
- Found a better option elsewhere
- Didn't realize the adjustment period required
- Impulse purchase
- Prefer a different style/model
Medical Conditions Return
If you have a specific medical condition, we strongly recommend consulting your doctor before purchasing an ergonomic chair to ensure it meets your needs. It’s also advisable to reach out to us for detailed product information before making a decision.
Please note that once a chair has been assembled, it cannot be returned. Returns are only accepted for chairs that remain unassembled and in their original packaging. This policy is in place to maintain product integrity and ensure the best experience for our customers. Fees for assembly services are non-refundable.
Important exceptions:
We cannot accept returns on certain items, including:
- Items that have been assembled.
- Items that are damaged or missing parts.
- Items that have been used.
- Items that are dirty or soiled.
- Items with missing or damaged instructions or packaging.
- Items noted on our website and/or labelled on the package as non-returnable due to health and sanitary reasons, for example, personal items, mouth-inflatable products, items that are worn next to the skin.
- Special order and custom order items.
- Orders for more than one of the same item.
- Open box, demo, sale, clearance, and scratch-and-dent items.
- International orders and items shipped to freight forwarders.
- Chairs: Chairs that have been configured and built to your specifications are considered custom orders and are not returnable. However, there are some exceptions. Please check the product description for details. Chairs upholstered COM (Customer's Own Material) are not returnable.
- Desks: Desks usually ship via freight delivery. Desks with standard specifications are returnable under standard terms, however, freight can be very expensive and original packaging may not be in reusable condition. In addition, most desk manufacturers impose restocking fees for returns. Therefore, for practical purposes most buyers consider desks to be non-returnable.
Final determination of whether a product is in the unused, resalable condition is at the sole discretion of Sit Healthier. Items deemed non-returnable shall be charged a restocking fee or returned to the customer at their expense, at our discretion.
DEFECT & DAMAGES:
If your item(s) do arrive defective, please contact us within 14 days of the delivery date.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@sithealthier.com and we will process an insurance claim on your behalf.
Cancellations:
All orders cancelled within the 24 hours are subject to a 4% of the total price administration fee, whether or not your order has shipped. Cancellation is NOT allowed after 24 hours.
For any questions or clarification, please contact our customer service team at https://www.sithealthier.com/pages/contact-us.